Challenge
Outcome
Modivcare aims to improve medical outcomes by providing non-emergency medical transportation to members of vulnerable and underserved communities. Modivcare’s collaboration with transportation vendors and care facilities results in more members seeking treatment and keeping existing appointments. The company turned to Catalyte to meet its demand for qualified tech workers who could streamline and process large amounts of data from different vendors.
Becoming full believers in the quality of Catalyte’s apprentices
Modivcare was new to sourcing apprentice talent – and was a bit skeptical of the quality of work Catalyte could deliver or the time it would require to ramp up. Catalyte’s flexible model allowed Modivcare to contract with a single apprentice before committing to others. The first apprentice integrated with an existing team and began contributing immediately. Within two months, the client returned to Catalyte to add seven more resources, including one with senior-level experience to assist with ramp up.
Applying knowledge to deliver value
Catalyte’s first team of seven apprentices, plus one senior, supported a variety of data streams between members, transportation providers and health care providers. A few examples of the team’s work included:
- Automating a manual vendor integration process that allowed new drivers to begin servicing patients more quickly;
- Aggregating rides with billing complexities to identify and solve challenges;
- Creating a Ride Flow tool to centralize key components of data collected during the ride;
- Proactively addressing challenges with the API documentation to ensure it was up to date and intuitive for users;
- Solving a migration issue between different systems.
Catalyte also quickly upskilled an additional six apprentice developers and placed them in QA roles. The combined efforts helped to improve efficiencies and allowed Modivcare to make better connections to care.
Speed to productivity
Modivcare came to Catalyte because traditional hiring methods were costly and couldn’t fill positions quickly enough. The result of open positions was felt across the company. The first apprentice, and all that followed, proved that Catalyte could deliver a pipeline of qualified talent on par with Modivcare’s high expectations. Catalyte apprentices quickly began to apply their tech skills to Modivcare’s complex systems and data integrations. Their competency grew so rapidly that Modivcare was able to roll off the senior resource and continue to the team with apprentices only.
Key takeaways
Proof of quality talent
Speed to productivity
A more efficient way to fill workforce needs
Ability to source junior- to senior-level talent
Key technologies/skills
- Django
- Redis
- QA
- AWS
- Datadog
- Twilio
- Selenium
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